Subprocessors
The categories of third-party subprocessors Urdi uses to provide the Services.
This page lists the categories of subprocessors Urdi, Inc. uses to process Customer Content (including personal data) in providing the Services, as described in our Data Processing Addendum. The platform is under active development and these categories will expand over time. We may add or replace providers within a listed category at any time; we update this page before any new category of processing begins. To receive notice of changes, email privacy@urdi.ai with the subject “Subprocessor updates.”
Subprocessor categories
| Category | Purpose | Location |
|---|---|---|
| Cloud hosting and storage | Production infrastructure, data storage, and backups | United States |
| Early-access hosting | Platform hosting during the early-access period | Germany |
| Content delivery and security | CDN, DNS, and network security | Global (edge network) |
| AI model providers | Model inference, embeddings, and related AI processing | United States |
| Transactional email | Delivery of service and account emails | United States |
| Push notifications | Delivery of mobile notifications | United States |
| Browser automation | Hosted browsers for agent web tasks | United States |
| Code-execution sandboxes | Isolated environments for running code | United States |
| Business data enrichment | Contact and company data enrichment | United States |
| Web content retrieval | Fetching web content for research features | United States |
| Payment processing | Subscription billing | United States |
Customers may request the names of the providers in any category by emailing privacy@urdi.ai; we share them on a confidential basis.
AI model providers process content to return results to the Services and do not use it to train their foundation models. They may retain content for a limited period, and may review content their systems flag to detect and prevent misuse, security threats, and policy violations.
Connected Services are not subprocessors
You or your organization may connect third-party services to Urdi: Google Workspace (Gmail, Calendar, Drive, Contacts), Slack, HubSpot, GitHub, Figma, Asana, meeting-notes providers. Those are not subprocessors. You select them, you control the scopes and resources they expose, and your direct agreements with those providers govern their processing. See the Terms of Service and Privacy Policy for how Connected Services are handled.